What You Need to Know from Your Tuffy Joliet (South Plainfield) Service Advisor
November 8, 2020
Joliet drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.If your service ... More
Joliet Customer Detective Work
May 10, 2020
One might say the most challenging part of being an automotive service technician at Tuffy Joliet (South Plainfield) is diagnosing a problem before it can be fixed.Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's challengin... More
Questions to Ask Your Joliet Service Advisor
April 19, 2020
We find that a lot of Joliet drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles are very complicated and there's more to know about them than most of us have the time to learn. Maybe it'... More
On Board Diagnostics for Your vehicle
August 11, 2019
Today we're going to talk about on-board diagnostics and the questions we hear from folks around Joliet, Illinois, who need answers about diagnostic services. They want to know what diagnostics are, what's involved and what the benefits are. They really want to understand the value of diagnostic ... More
What Joliet Customers like About Us at Tuffy Joliet (South Plainfield)
May 26, 2019
A big part of the service we provide at Tuffy Joliet (South Plainfield) for our Joliet customers is education. We want you to feel confident with your service decisions. And we're always open to questions from our valued Joliet area customers. Even though we try to be proactive in our Tuffy Jolie... More
Service Center Standard and Procedures
December 3, 2018
All Illinois pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget steps. It is also how they can assure a predictable outcome. That is why Joliet automot... More
On Board Diagnostics for Joliet Motorists
October 7, 2018
Some Joliet vehicle owners wonder why Tuffy Joliet (South Plainfield) and other Joliet auto repair shops charge a fee for vehicle diagnostics. Receiving a diagnostic charge at Tuffy Joliet (South Plainfield) for a tricky automotive problem shouldn't be a surprise. In the Joliet area, automotive ... More
How Does Tuffy Joliet (South Plainfield) Know What to Recommend?
September 30, 2018
When you drop your vehicle off at Tuffy Joliet (South Plainfield) in Joliet, they don't just poke around under your hood looking for stuff to do. Tuffy Joliet (South Plainfield) professionals have lists and procedures they follow for different types of service. First of all, your Joliet service c... More
Speak Up: Talking with Your Tuffy Joliet (South Plainfield) Service Advisor
March 14, 2017
About 80% of the vehicles on Joliet roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't performing as well as they could be - thousands right here in Illinois. Some of the maintenance issues are minor. Ot... More
Ethics of Automotive Repair in Joliet
July 31, 2016
We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the Joliet automotive service and repair industry hasn't been given a pass either.Unfortunately, ever... More