Back to all

Make your Service Visit at Tuffy Joliet (South Plainfield) a Good One

April 5, 2020

Most people don't love going to get their vehicle serviced, but it's one of those things you just have to do. So you might as well get the most of out of it. There are some steps you can take that will likely help you get the best results possible.

For one thing, it's important to describe your problem (or problems) to the service advisor accurately and clearly. If your vehicle is making a noise, for example, take time to really listen to it and think of the best way to describe it. Does it increase in speed when you go faster? If you feel a vibration somewhere, where in the vehicle does it seem to originate? Some service advisors recommend writing things down. That way the driver won't forget any important clues that could lead to a successful resolution of the problem.

Another thing is to make sure your vehicle is cleaned out and free of junk. That way the technician can access those nooks and crannies where some vital components may be. If your vehicle is full of strollers, boxes or your collection of fast food containers, it won't be easy for the technician to reach some of those parts. Oh, and if your vehicle is neat, it does send a signal that you really care about it.

Finally, stay out of the way of the technician. A recent survey of technicians reveals they work more efficiently and do a better job when they don't have someone hanging on their every move. Can you imagine how you'd feel if someone hovered over you all day while you were trying to get your work done?

Tuffy Joliet (South Plainfield)
2031 SR 59
Joliet, Illinois 60586
815-436-1829

More articles from Tuffy Joliet

Your Vehicle's Other Power Plant (Alternator Replacement)

July 6, 2025

Your vehicle's engine is probably the first thing that comes to mind when you think of a power plant. But it has another power source that is vital as well: the alternator. The alternator is what puts out the electricity that powers such things as your lights, power windows, sound system, and na... More

In That Case? (Transfer Case Exchange)

June 29, 2025

Ever wonder how all-wheel-drive or 4-wheel-drive vehicles get the power from the engine to the front and rear wheels? The magic happens in what's called a transfer case. In some all-wheel-drive vehicles, it's sometime called a power take-off unit, or PTU. Inside the transfer case is a set of gea... More

Steer Me Right! (Failing Power Steering Hose)

June 22, 2025

Most drivers love how easy it is to turn their vehicles, and they have power steering to thank. Engineers have figured out a way to take some of your engine's power to help you turn. Without it, steering can be quite a chore. New power systems are electric, but there are still plenty of the old... More