Back to all

Make your Service Visit at Tuffy Joliet (South Plainfield) a Good One

April 5, 2020

Most people don't love going to get their vehicle serviced, but it's one of those things you just have to do. So you might as well get the most of out of it. There are some steps you can take that will likely help you get the best results possible.

For one thing, it's important to describe your problem (or problems) to the service advisor accurately and clearly. If your vehicle is making a noise, for example, take time to really listen to it and think of the best way to describe it. Does it increase in speed when you go faster? If you feel a vibration somewhere, where in the vehicle does it seem to originate? Some service advisors recommend writing things down. That way the driver won't forget any important clues that could lead to a successful resolution of the problem.

Another thing is to make sure your vehicle is cleaned out and free of junk. That way the technician can access those nooks and crannies where some vital components may be. If your vehicle is full of strollers, boxes or your collection of fast food containers, it won't be easy for the technician to reach some of those parts. Oh, and if your vehicle is neat, it does send a signal that you really care about it.

Finally, stay out of the way of the technician. A recent survey of technicians reveals they work more efficiently and do a better job when they don't have someone hanging on their every move. Can you imagine how you'd feel if someone hovered over you all day while you were trying to get your work done?

Tuffy Joliet (South Plainfield)
2031 SR 59
Joliet, Illinois 60586
815-436-1829

More articles from Tuffy Joliet

If the Shoe Fits (Brake Shoe Replacement [Rear])

November 16, 2025

When it comes to brakes on your vehicle, we all know how important it is to keep them working well because they are vital safety equipment. After all, if you cant slow down and stop, you cant drive safely. While many vehicles use what are called disc brakes, theres another type of brakes that ... More

Mercury Rising (Hot Weather Vehicle Concerns)

November 9, 2025

The heat is on, and your vehicle takes a beating when it is. Several of your vehicle's systems are under extra stress in hot weather, so here are a few to make sure are getting the care and maintenance they need. It makes sense that the cooling system is one to make sure is in top shape. Vehicl... More

Rotation Explanation (Tire Rotation Patterns)

November 2, 2025

You may notice that when you get your vehicle's oil changed, your service adviser may recommend that you have your tires rotated at the same time. The reasons are simple. That will allow your tires to wear more evenly and reduce the noise your tires make as you drive down the road. There are di... More