April 5, 2020
Most people don't love going to get their vehicle serviced, but it's one of those things you just have to do. So you might as well get the most of out of it. There are some steps you can take that will likely help you get the best results possible.
For one thing, it's important to describe your problem (or problems) to the service advisor accurately and clearly. If your vehicle is making a noise, for example, take time to really listen to it and think of the best way to describe it. Does it increase in speed when you go faster? If you feel a vibration somewhere, where in the vehicle does it seem to originate? Some service advisors recommend writing things down. That way the driver won't forget any important clues that could lead to a successful resolution of the problem.
Another thing is to make sure your vehicle is cleaned out and free of junk. That way the technician can access those nooks and crannies where some vital components may be. If your vehicle is full of strollers, boxes or your collection of fast food containers, it won't be easy for the technician to reach some of those parts. Oh, and if your vehicle is neat, it does send a signal that you really care about it.
Finally, stay out of the way of the technician. A recent survey of technicians reveals they work more efficiently and do a better job when they don't have someone hanging on their every move. Can you imagine how you'd feel if someone hovered over you all day while you were trying to get your work done?
Tuffy Joliet (South Plainfield)
2031 SR 59
Joliet, Illinois 60586
815-436-1829

January 4, 2026
Heat is one thing that can damage a vehicle, especially if a problem isnt taken care of soon. Be on the lookout for signs that its getting too hot in some parts of your vehicle, starting with the most obvious one: the heat gauge/warning light on your instrument panel. When you see that heat gaug... More

December 28, 2025
More and more of us are hanging on to our vehicles longer. A company by the name of HIS Markit recently released a report that shows the average age of light vehicles in the U.S. is now 11.8 years. Light vehicles are cars, SUVs (sport utility vehicles) and CUVs (compact utility vehicles). In C... More

December 21, 2025
When you notice one of your headlights has gone out, its important for the safe operation of your vehicle to get it changed and working again. Not only is replacing a headlight important for your ability to see in the dark, but its also vital that it be lighting your way and aimed correctly so o... More